Frequently Asked Questions
What is LEVEL+?
LEVEL+ is a 1:1 fitness coaching app that combines customized training, personalized nutrition, habit coaching and accountability, all in one place.
Unlike generic fitness apps, LEVEL+ gives you real coaching with a plan built specifically for your body, goals and lifestyle, and continuously adjusted as you progress.
What does LEVEL+ stand for?
LEVEL+ is a mindset.
It’s a commitment to always leveling up and becoming a stronger, better version of yourself.
LEVEL+ represents the pursuit of growth through consistency, discipline and accountability.
How does LEVEL+ work?
Download the LEVEL+ app, create your account, complete the intake questionnaire and schedule your consultation call with Nikki. Your plan is designed right after your consultation call and uploaded to the app so you can get started right away.
You’ll use the app to track your workouts, nutrition, cardio, steps and daily habits, all in one place. You’ll complete weekly check-ins, receive ongoing feedback and plan adjustments and have direct access to your coach for guidance.
As your goals, schedule and progress evolve, your program evolves with you, providing the accountability, structure and personalized coaching needed for lasting results.
Do I have a real coach?
Yes, you will have a real coach. There are no generic templates, AI-generated plans or automated responses in LEVEL+.
You will communicate with your coach directly for check-ins, questions and ongoing guidance, and receive weekly feedback to keep your plan aligned with your goals and progress.
LEVEL+ is not a “pick your own program” app where a few workouts are “dropped” every week for you to choose from, with no real guidance.
You’re not left to coach yourself.
Is it suitable for beginners?
Yes. LEVEL+ is designed to meet you at your current level.Whether you’re just getting started or have been training for years, your plan is built around your level and goals.
Every workout includes coach-demonstrated videos, along with step-by-step instructions.
The app is designed to be simple and easy to use, and you’ll also receive detailed guidance on how to use the app and navigate every part of the process.
How often is my plan updated?
Your coach reviews your plan on an ongoing basis and makes adjustments based on your progress and goals.
You will receive weekly feedback after every check-in and updates will be made whenever needed to keep you progressing. Not on a fixed schedule, but as needed to support and optimize your results.
Do I need to use other apps?
No. Everything you need is built into LEVEL+. Workouts, food logging, cardio, steps, habits, check-ins and coach messaging are all integrated in one place.
You don’t need to switch between multiple apps or piece things together on your own.
How much does LEVEL+ cost?
LEVEL+ is currently $99/month, which is our founding member rate. This introductory pricing is available for a limited time and will increase as the platform grows. When you join, you lock in your rate as long as you remain an active member.
Can I cancel at any time?
Yes. You can cancel your subscription at any time. LEVEL+ membership renews month-to-month and there are no long-term contracts.
Do you offer refunds?
Due to the personalized nature of coaching services and custom program creation, all payments are non-refundable. Subscriptions are processed through the Apple App Store or Google Play Store, and all billing, cancellations and payment management are handled directly through those platforms. If you have questions about your membership, please contact us at support@levelplusapp.com and we’ll be happy to help.
Still have questions?
Download the app and start your next level in one tap.
Workouts, habit tracking, nutrition and check-ins — everything you need in one simple app.
